Welcome to the Amano student support page for the University of Sussex
What is Amano and what
is NMH?
Amano is a trusted partner to higher education institutions for providing high-quality Non-Medical Help (NMH). We have been working with the University of Sussex since 2023.
NMH is human support that includes roles such as British Sign Language (BSL) interpreting, specialist mentoring, and specialist study skills support.
At the University of Sussex, Amano provides:
- Notetaking
- Practical support
- Study assistance
- Library support
- Sighted guide support
- Workshop / laboratory assistance
- Pre-induction support
Helpful links for the University of Sussex
Get the student app to manage your support with ease.
What Sussex students say about Amano’s support.
General FAQs
I’ve changed my contact details. Do I need to tell you?
My relative / guardian would like to be involved in arranging support, is this allowed?
We understand that arranging these sessions can become overwhelming, and that you may need additional support from a family member, friend or guardian. If this is something you would like to arrange, please send an email from your personal address saying ‘I give consent to share my information with…’ and add the name, email and contact number of the individual who will be helping you arrange your support.
I don’t want you to call me, why do you need my number?
We ask for a contact number as per our safeguarding and data protection policies. If you do not want us to call or text please let us know and we can make a note on our system.
I need more hours than I’ve been given, what do I do?
If you feel the hours awarded as part of your DSA are not enough, please go back to your needs assessment centre / funding body to discuss this further. If your funding comes from your university or education provider, you could approach the disability team to see if they can provide interim support – please note this is not always available.
I’ve been awarded a Specialist Study Skills tutor / Specialist Mentor, but I don’t think I need it.
We appreciate it can be frustrating to be told you need something you feel is unnecessary. We do urge you to attend at least two or three of your sessions to see if you get anything of use out of them. If you are still unsure please do get in touch to discuss further.
If you still do not want these sessions, we will pause your support and check in periodically to see if your situation has changed.
Helpful links for
your support
