Access. Aspire. Achieve.

What is Non-Medical help (NMH)?

NMH is the term used to describe support workers who provide services to students with disabilities.  Any student with a mental health problem, long term illness or any other disability can access the Government’s Disabled Student’s Allowance (DSA). This fund covers any NMH support a student may need in order to undertake their course.

  • Note takers / scribes
  • Proof-readers
  • Mentors
  • IT training
  • Study skills support
  • British Sign Language interpreters (BSL)
  • Tactile BSL
  • Mobility support

Our consultants help break down barriers to learning for their students every day, helping them fulfil their goals in education, the workplace and in life. 


Who is Amano?

For more than a decade, Amano has built a solid reputation as the go-to NMH provider for students in higher education. Amano provides specialist one-to-one support such as study skills and specialist mentoring. Amano’s consultants take a personal approach when working with their mentees, which means a hassle-free arrangement for all involved, focusing on the student and their personal outcomes, above all.


We don’t need to tell you how great our student support is – we’ll let our students do it for us!

From the very start where we carefully match you to a consultant, through the ongoing process of support – you can be confident that you will receive genuinely beneficial support for both your current and future study needs.


Our consultants are professionally qualified, trained and experienced in helping you fulfil your academic potential.

All our consultants are screened for their suitability to work in learning support. Many of our consultants have attended University themselves and so are aware of the challenges first hand.

“My mentor is an absolute legend. He has done everything in his power to enable me to work to my best potential, which I believe was a highly contributing fact I received a 1st in my degree.”


Our student support is made for you. Need study support at home? Not a problem, many of our consultants deliver support at student residences.

Need support at the weekend, evenings or in the holidays? Our consultants work ‘out-of-hours’ to provide support where and when you need it most.

“My mentor is very committed and will spend time making resources for me out of sessions. She will go above and beyond what is needed  by helping me with unusual exercises and note taking.”



Let our experienced in-house team arrange your support for you with the minimum of fuss. We’ll match you with a consultant who’s right for you – and if things don’t  work out you can always change.

Based locally, our NMH Support Manager is easily available to discuss any aspect of your support and regularly visits campuses across the region to meet with students.

“I would like to thank Amano for the wonderful job you all do. I wouldn’t be at College without you”.

Arranging your Support

If you haven’t yet arranged your support with Amano and aren’t sure how to – it’s easy, just follow these steps!


  • Send a copy of your DSA2 award letter to us at:
  • Your DSA2 award letter will have been sent to you in an email by your funding body (e.g. Student Finance England, NHS, Student Finance Wales, Scotland, or The Open University).
  • We need to see the whole document, please forward the email to: or you can scan it and send to us. If you don’t have a scanner – take a photo of the pages and send us the images. Or you can always just photocopy it and post it to us.
  • If you need any help please call on 01822  600060


  • Once we have received your entitlement letter we’ll be in touch within one working day to take some additional information.
  • We’ll discuss with you the type of support you have been recommended and introduce you to your Amano Student Support Consultant.
  • We aim to complete the setting up of your support within 3 working days.

Call us on 01822 600 060

email us at

We’d love to hear from you about any aspect of your support.

Change to Amano Support

You can change your NMH Learning Support if your current provider cannot meet your needs or if you are dissatisfied. If you would like to move your support to Amano, it’s easy – all you need to do is contact your funding body to make a request.

Contact your funding body directly

Contact your funding body and ask them to have your NMH Learning Support provided by Amano.

If you are unsure of who your funding body is, or how to contact them – give us a call on 01822 600 060 and we can help.

Contact the Disability Services at your Uni or College

You can ask the Disability Services to help you find out who your funding body is and how you can contact them.

You can download  and print our leaflet with our details on to take to them.

Click here to download leaflet.

If you would like to talk to us about any aspect of student support, you can get in touch with the team easily – just send us an email or give us a call

Call us

01822 60 00 60